Travel Information
Prepare well. Travel with confidence.
Find the practical information you need before an Auric Air flight, from baggage and check-in to travel documents, safari airstrips, schedule updates, and passenger assistance.
Before You Fly
The essentials for a smoother journey.
Review your confirmation alongside the guidance below. Your ticket and booking notices contain the details that apply to your specific flight.
Baggage
Check weight limits, bag dimensions, soft-bag guidance, and excess baggage arrangements.
Check-in
Know when online check-in opens, when counters close, and what to bring with you.
Flight Times
Prepare for schedule changes, intermediate stops, and remote airstrip operations.
Travel Documents
Review identification, passport, visa, health, and passenger name requirements.
Special Assistance
Tell us in advance about mobility, medical, pregnancy, or other travel needs.
Passenger FAQs
Find quick answers about bookings, baggage, check-in, charters, and safari flights.
Baggage
Pack for the aircraft and the journey.
Baggage space is limited, especially on flights serving safari airstrips. Staying within the allowance helps protect the aircraft load plan and keeps departures running smoothly.
20 kg total allowance
Each passenger may carry up to 20 kg in total, including checked and hand baggage. Infants have a 10 kg allowance.
Keep cabin bags compact
Hand luggage must fit within 30 x 15 x 35 cm. Pack valuables, medication, and essential documents in a small secure bag.
Use soft-sided luggage
Soft bags are strongly recommended for safari flights because they fit more safely into the limited baggage compartments of light aircraft.
Arrange excess baggage early
Extra baggage is accepted only when aircraft capacity permits and may be charged. Contact us before departure for large or unusual items.
Check-in and Boarding
Arrive early and keep your documents ready.
Online check-in opens 24 hours before departure. Plan to arrive at least 90 minutes early so there is enough time for document checks, baggage acceptance, and boarding.
Airport departures
Check-in closes 30 minutes before scheduled departure.
Airstrip departures
Check-in closes 15 minutes before scheduled departure.
Bring valid identification
Passenger names must match the booking. Carry a valid national ID or passport, your booking confirmation, and any documents required for your destination.
Check In OnlineFlight Times and Airstrips
Plan around the realities of regional flying.
Weather, airstrip conditions, aircraft routing, and operational requirements can affect flight times. Reconfirm your arrangements and keep enough time between flights, road transfers, and lodge activities.
Confirm the exact airport, terminal, or safari airstrip shown on your booking.
Keep your phone number and email current so operational updates can reach you.
Allow time for transfers between lodges, hotels, airports, and remote airstrips.
Expect some safari services to include intermediate stops for other passengers.
Travel Documents
Check every passenger before departure.
Make sure each passenger name matches the identification used for travel. Name corrections may require assistance before check-in.
Passengers are responsible for valid passports, visas, permits, vaccination records, and other entry or health documents required by their destination.
Keep all essential documents and medication with you rather than in checked baggage.
Route Network
Find the right city, island, or safari airstrip.
Explore scheduled destinations on the interactive map, select a location for more detail, and continue directly to flight search.
Explore DestinationsSpecial Assistance
Tell us what you need before you travel.
Contact us in advance about mobility assistance, medical conditions, pregnancy, unaccompanied minors, service animals, or any requirement that may affect boarding, seating, baggage, or aircraft suitability.
Passenger FAQs
Quick answers before departure.
How much baggage can I bring?
The free baggage allowance is 20 kg per passenger in total, including hand luggage. Infants have a 10 kg allowance. Baggage above your allowance is subject to available aircraft capacity and additional charges.
When can I check in online?
Online check-in opens 24 hours before the scheduled departure time. Use the booking reference and passenger details shown on your confirmation.
How early should I arrive?
Plan to arrive at least 90 minutes before departure. Check-in closes 30 minutes before departure at airports and 15 minutes before departure at airstrips.
Can I manage an existing reservation?
Yes. Use Manage Booking with your reservation code and passenger details to retrieve your trip. Changes remain subject to your fare conditions and flight availability.
Do safari flights make intermediate stops?
Some safari services operate as shared or multi-stop flights. Your confirmation shows the booked route, and the operating sequence may include stops at other airstrips before your destination.
What happens if my flight time changes?
Operational, weather, and airstrip conditions can affect flight times. Keep your contact details current, monitor messages from Auric Air, and reconfirm your arrangements before travel.
Can I request a private charter?
Yes. Private charters are available for safari itineraries, business travel, groups, VIP movements, and custom routes. Submit a charter request with your route, date, passenger count, and baggage details.
Who should I contact about special assistance?
Contact Auric Air before travel if a passenger needs mobility support, has a medical condition, is pregnant, is travelling as an unaccompanied minor, or has any requirement that may affect boarding or the flight.